T&Cs, Privacy & Cookies

Welcome to www.dights.co.uk (referred to as “site”) and thank you for visiting our site. As a user of this site (referred to as “you” and “your”) you acknowledge that any use of this website is subject to our terms and conditions below. Please read these terms and conditions carefully before using this site. You should print a copy of these terms and conditions for future reference. If you do not agree to be legally bound by all the following terms and conditions please do not use this site.

www.dights.co.uk is a site operated by DIGHTS LTD (referred to as “Dights”, “we”, “us” and “our”).

DIGHTS LTD (Company Number 113655177) is registered as a private limited company in England and Wales. Our registered office address is 14 Queens Road, Hersham, Walton-On-Thames, Surrey KT12 5LS. Our VAT Registration Number is 297 0604 83.

2.1 DIGHTS® is a registered trademark of DIGHTS LTD.

2.2 DIGHTS LTD is the owner of all intellectual property rights on this site and the material published on it, including but not limited to text, graphics, logos, icons, images, sound clips, video clips, data, page layout, underlying code and software. By using this site you acknowledge that such material is protected by applicable United Kingdom and International Intellectual Property and other laws.

2.3 You may not reproduce, copy, distribute, store or in any other fashion re-use any of the material published on the site unless given express written permission to do so by us.

2.4 You must not use any of the material published on the site for commercial purposes without obtaining a licence to do so from us.

2.5 If you breach any of the terms detailed in clause 2 of these terms and conditions your right to use the site will cease immediately and, at our discretion, you must destroy or return any reproductions or copies of the materials you have made.

3.1 If you wish to place a link to this site on other sites you may do so only to the home page of the site www.dights.co.uk.

3.2 Links to our site may not be done in a way that damages our reputation, is not legal, or suggests any form of association or endorsement where none exists.

3.3 Linking to specific pages within the site other than the home page www.dights.co.uk requires the express permission of Dights. Please contact us by email at info@dights.co.uk for more information.

3.4 You must not set up a link to our site from any website that is not owned by you.

3.5 We reserve the right to withdraw linking permission for any reason and without notice.

3.6 This site may contain links to other sites and resources provided by third parties. These linked sites and resources are not under our control and we have no control over their contents. We accept no responsibility for any and all forms of loss or damage arising from the use of them.

3.7 The inclusion of a link on this site to another website or resource does not imply any endorsement of the site or resource themselves, or of those in control of them.

4.1 The service provided is on an as available basis. We give no warranty that the service will be free of defects or faults. Access to the site is permitted on a temporary basis and we reserve the right to amend or withdraw the service we provide on the site without notice.

4.2 We accept no liability for any disruption or non-availability of the site at any time or for any period.

4.3 We accept no responsibility for any failure to perform or any delay in performance of any of our obligations under a contract that is caused by events outside our reasonable control, including but not limited to: impossibility of the use of communications networks, natural disaster or natural events of any form, power failure, strikes or industrial action, impossibility of the use of public or private transport networks, civil commotion or riots, terrorist attack or the threat of terrorist attack, war or the threat or preparation for war, any act of government.

5.1 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

5.2 Nothing in these terms and conditions includes or limits our liability: for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

5.3 We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to loss of business, loss of income or revenue, loss of profits or contracts, loss of anticipated savings, or loss of data however arising and whether caused by tort (including negligence), breach of contract or otherwise.

6.1 In the event that any of these terms and conditions or any provisions of a contract are determined by any competent authority to be unlawful, invalid or unenforceable to any extent, such term, condition or provision is to be deemed severed from the remaining terms, conditions and provisions and shall not affect their validity and enforceability to the fullest extent permitted by law.

7.1 In the event that any party to these terms and conditions fails to exercise any right or remedy contained herein, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

7.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

8.1 Applicable laws require that some of the information and communications we send to you should be in writing. By using our site you accept that communication with us will be mainly electronic, via e-mail or by providing you with information by notifying you on the site. For contractual purposes you agree to this electronic means of communication and you acknowledge that providing information electronically complies with any legal requirement that any contracts, information, notices and other communications be in writing.

9.1 All notices given by you to us must be given by post to DIGHTS LTD, 14 Queens Road, Hersham, Walton-On-Thames, Surrey KT12 5LS or by email to info@dights.co.uk.

9.2 You may not transfer, charge, assign or otherwise dispose of a contract, or any of the terms and conditions under it, without prior written consent from us.

9.3 We may transfer, sub-contract, charge, assign or otherwise dispose of a contract, or any of the terms and conditions under it, at any time during the term of the contract.

9.4 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may commence legal action against you, whether for breach of contract or otherwise.

10.1 We reserve the right to change the site and its content, or these terms and conditions at any time. You will be bound by any changes to the terms and conditions from the first time you use the site following the changes.

10.2 If we make any changes to terms and conditions then these changes will apply automatically to any orders placed by you in the future, or to any pending orders if we notify you of the change to these terms and conditions before your order is despatched.

10.3 Should any conflict arise between these terms and conditions and any prior versions thereof, the provisions within these terms and conditions shall prevail unless it is expressly stated otherwise.

11.1 These terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

12.1 These terms and conditions and the relationship between you and Dights shall be governed by the Law of England and Wales. You agree that any dispute arising from or related to such terms and conditions, purchases or relationship shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

At Dights we are committed to ensuring that your privacy is protected and respected. The following policy sets out the way in which we will process any personal data which you provide to us, or that we collect from you. If you have any concerns or questions regarding the privacy of your data please do not hesitate to contact us.

This Policy applies as between you, the user of this website (referred to as “you” and “your”) and DIGHTS LTD (referred to as “Dights”, “we”, “us” and “our”) the owner and provider of this site. This policy applies to our use of any and all data that we collect from you, or that you provide to us, in relation to your use of the site and any services or systems therein.

The security of your personal data is of great importance to us and to protect your data we have put in place suitable procedures to safeguard and secure any personal data which you provide to us or that we collect from you.

We collect data on this website via our Quote Enquiry Form, via Google Analytics, and via Cookies.

Without limitation, we may collect and process any of the following data about you:

• name and contact information such as email addresses and telephone numbers;
• company information such as company name and company website URL;
• project details information such as service requirements, project brief, budget, and timescale;
• any further message or demographic information that you provide to us when sending the enquiry form.

All information that we collect from you, or that you provide to us, is stored on secure servers.

Although we will do our best in protecting your personal data, the transmission of information via the internet is not completely secure and any transmission is at your own risk. We will always try to prevent unauthorised access of the information we receive from you through the use of security conscious procedures.

The following are ways in which we may use your personal information:

• for administering our website and internal business purposes;
• personalising our website to you;
• to present content from our site in the most effective manner for you;
• to improve our products and services;
• to provide you with the information of our services that you request;
• to communicate with you regarding the services you’ve requested and respond to your questions and comments;
• to send you email notifications that you have specifically requested;
• to provide third parties with statistical information about website usage (these third parties will not be able to identify any individual user with the information provided);
• to send you notification of any changes to our service;
• to verify compliance with the terms and conditions governing the use of our website;
• to keep our website safe, secure, and to prevent fraud or illegal activities.

Should you give your consent, we may contact you by email, post or telephone with information about goods and services that we feel may interest you, based upon your use of our site.

In order to prevent unauthorised access or disclosure, we have put technical and operational processes in place to keep your data safe. Your personal data is stored securely in accordance with the principles of the Data Protection Act 1998.

From time to time Dights may expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Certain personal data collected from you, or provided by you will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this policy, be permitted to use the data for the purposes for which it was supplied by you. You will be contacted in advance and informed of such a transfer of data, should it occur.

Unless we are obliged or permitted by law to do so, your information will not be disclosed to third parties.

From time to time we may employ the services of other parties for dealing with matters that may include, but are not limited to professional advice, search engine facilities, marketing, or advertising. The providers of such services do have access to certain personal data collected from you, or provided by you. Any data used by such parties is used only to the extent required by them to perform the services that we request, and any use for other purposes is strictly prohibited. Any Data that is processed by such parties must be processed within the terms of this policy and in accordance with the Data Protection Act 1998.

This site may contain links to other sites and resources provided by third parties. These linked sites and resources are not under our control and have their own privacy policies, and if you follow a link to any of these websites we accept no responsibility or liability for these policies.

You may access certain areas of our site without providing any personal data. However, to make use of all the services and systems available on the site you may be required to submit personal data and other information.

We usually store your personal data until we have successfully satisfied your contact request.

Our general retention policy is to retain data for up to 7 years from the last time you have contacted us.

Your personal information in the European Economic Area (EEA) is protected by data protection laws; but other countries do not necessarily protect your personal information in the same way. We may use online tools that host data outside of the EEA, and we may store or process data in, or transfer data to, countries which do not have data protection laws equivalent to the EEA.

We will notify you within 72 hours of becoming aware of a data breach, if we believe your personal data has been compromised or processed outside of these terms and conditions.

You have several rights in relation to your personal data and our use of it, including:

• the right of access your data;
• the right to rectification of your data;
• the right to object to uses of your data;
• the right of portability to request transfer of your data;
• the right to remove your data;
• the right to withdraw your consent for us to use your data.

If you would like to make a request to exercise any of your rights in relation to your personal data, you can write to us by emailing info@dights.co.uk.

If you are requesting the right to access your data, such an access request may be subject to a fee to meet our costs in providing you with details of such information.

We reserve the right to change this privacy and cookies policy at any time. Any changes will be posted on this page of the site, and where appropriate we will notify you via email. You will be bound by any changes to this policy from the first time you use the site following the changes.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect standard internet log information and details of visitor behaviour patterns. We do this to help us analyse how users use the site, to make sure it is meeting the users’ needs, and to understand how it could be improved.

Google Analytics stores information about your use of the website and your IP address. This information is only processed in a way that does not identify anyone, and Google will not associate your IP address with any other data held by Google. Google will utilise this information for the purpose of evaluating your use of the website, to prepare reports on website activity, and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of Google.

Our website uses “visitor action pixels” from Facebook Inc. (“Facebook”), to allow user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad.

This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation.

Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy.

You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by visiting your Facebook Ads Preferences.

Cookies are small data files stored on your computer as your browse our website.

A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited. They’re often used to tailor a webpage with your specific user settings, for example remembering information you’ve given (e.g. your address) so you don’t need to keep re-entering it on different pages.

Our cookies are harmless and do not store sensitive information. We make use of cookies purely for analytical purposes to improve the usability of our website, and we do not use cookies to collect any personally identifiable information.

By continuing to use this site you are agreeing to our use of cookies.

You can set your browser to block or alert you about these cookies, but this may affect the correct functionality of this website.

The following list shows the cookies we use on this site and their purpose:

• Provider: Dights
• Cookies: DYNSRV
• Purpose: These cookies are used by our hosting provider to help manage website traffic. Its purpose is to improve the performance of the website.
• Provider: Google
• Cookies: NID
• Purpose: These cookies are used by Google to store user preferences and other information, such as your preferred language or how many search results you wish to have per page. They are also used to help customise ads on Google properties, like Google Search.
• Provider: Google
• Cookies: _gcl
• Purpose: These cookies are used by Google to gather website statistics and track conversion rates.
• Provider: Google Analytics
• Cookies: _ga, _gat, _gid
• Purpose: These cookies are used to collect information about how visitors use our website. The data collected is used to calculate visitor, session, and site usage data for Google Analytics reports. All the data remains anonymous and functions by registering a random unique ID to generate statistical data. Please visit Google Analytics Cookie Usage to find out more about these cookies.
• Provider: Facebook
• Cookies: _fbp, and others
• Purpose: These cookies are used to measure, optimise and build audiences for advertising campaigns served on Facebook. The data collected is used to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed or interacted with on our website. Please visit About The Facebook Pixel to find out more about these cookies.
• Provider: Cloudflare
• Cookies: _cfduid
• Purpose: These cookies are used by Cloudflare to apply security settings on a per-client basis. It does not correspond to any user ID in your web application, and does not store any personally identifiable information. Please visit Cloudflare Cookie Usage to find out more about these cookies.
• Provider: Cookie Consent
• Cookies: cookieconsent_status
• Purpose: This cookie stores the status of the cookie consent message that appears when you first use this website.

Some of our advertisers and their ad service providers may at times set cookies when you click their adverts. You may also be sent cookies from other third party websites, for instance if you share our content through social networks such as Twitter or Facebook. We don’t control the cookies received from these third parties and we are not responsible for the privacy practices of such advertisers, ad service providers, or third party websites.

To learn more about cookies and how to manage them please visit AboutCookies.org